Why Was My Order Canceled?

Modified on Fri, 3 Jan at 3:53 PM

Orders may be canceled if our system suspects the payment as fraudulent and no verification is provided within 7 days. Rest assured, no charges will be made to your account or credit card in such cases.


How Do I Know if My Payment Was Flagged as Fraudulent?
You will receive an email notification with details about the transaction if your payment is flagged. 


Can I Reorder a Canceled Item?
Absolutely! If your order was canceled by our system, you can place a new order with the same design.


Make sure to check your email to confirm your new order goes through successfully. If you need support, feel free to reach out using the Contact Us button below.

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